the long and winding road...

Support on the information highway

We're here to help you any way we can.
Below you'll find the three best ways to get your questions answered quickly and accurately.

Review the top questions for an instant answer.

Browse the FAQ section.

You'd be surprised what you may find there.
We're constantly updating it with useful tips to get you going quickly. Take a look »

Open a new ticket for a personal response from our support team.

If you already have a PhantomALERT account, please login first then create a ticket
(we get to your information quicker, and you get an answer quicker!)

Typical response time is within a few hours during normal business hours
(Monday thru Friday, 8am - 8pm eastern).

Open a new ticket

What type of issue are you writing about?

This helps us make sure you get the right answer as quickly as possible

Explain the problem / question in detail

The more detail the better. The more we know the better we can help.
If you're having problems with your GPS or smartphone, include the make and model number.