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Support

In a Hurry? Try Our Self Service Options!

We want every customer to get their new PhantomALERT system running in their device as quickly as possible. To best serve all our customers we use a convenient ticket system instead of telephone support to better track your service inquiry. If you'd like to try to resolve your issues yourself in the interim try our helpful tutorials if not, you'll be ready to go when we contact you!

Please Take a Moment and Review our Frequently Asked Questions Section »

If you still need further assistance, please complete the online form and click send. We'll confirm receipt of your request and assign a customer service agent to assist you.

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Support Tips

Welcome to Support

You can submit a ticket by filling in the appropriate information to the left - we'll review it and get back to you during normal business hours - Monday to Friday, 9am to 8pm Eastern timezone.

We suggest taking a look at the FAQ section and see if your question is answered there.

Need to find a ticket?
click here to search and retrieve your ticket.

What's my password?It's your old PIN number. Login with the email address and PIN you signed up with.

Can't remember your PIN? Click forgot password and the system will send you a new password.

Additional PIN / account info can be found in this FAQ post. Let's all call them passwords now.
Hey! Where's download?Login and you'll find it under manage devices ยป in your dashboard. Read the FAQ for additional infomation.
I love PhantomALERT. My Garmin goes off every time I approach those pesky speed cameras. I used to think I knew where all the cameras were located. Boy was I wrong. I have noticed there are more cameras than I care to count. You've saved me from a couple of tickets for sure. I also like the fact that I get alerts for speed traps and school zones. It's made me slow down at all the right places. I highly recommend. It's easy to load and I get daily alerts for new enforcement locations. It's about time someone came up with a service like this. Keep it up.

Can't find an answer to your question?

Get your answer quickly by submitting a ticket to customer support, or by calling them at (800) 725-8425, Mon-Fri 8am-8pm

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Phantom ALERT Drivers Helping Drivers. No More Traffic Tickets 1-800-725-8425
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